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Privacy Policy

First Action Property Management LLC (“First Action,” “we,” “us,” or “our”) respects your privacy. 

 

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit www.firstactionpm.com, submit an inquiry or form, communicate with us, or otherwise interact with our website and related online services.


This Privacy Policy applies primarily to our public website, online forms, and website-related
communications.


Separate third-party platforms that may be used for owner, resident, applicant, guest, booking, payment, property-management, scheduling, or other services may have their own privacy policies and terms. We encourage you to review the privacy policies of those platforms before
providing information through them.


1. Information We Collect Information You Provide to Us
We may collect personal information that you voluntarily provide, including:

  • Your first and last name.

  • Your email address.

  • Your telephone number.


The address and general details of a property you own, manage, or would like us to manage.
Information about the type of property-management service you are seeking, including long-term rental management or vacation-home management. Information included in consultation requests, contact forms, messages, inquiries, or other
communications with us.


Your communication and marketing preferences.
Any other information you voluntarily provide. Please do not submit Social Security numbers, bank-account information, payment-card
information, government identification numbers, medical or health information, or other highly sensitive information through our public website forms unless we specifically request such information through an appropriate secure method.


Information Collected Automatically When you visit or interact with our website, we and our service providers may automatically
collect certain technical, device, and usage information, including:

  • Internet Protocol (IP) address.

  • Browser type and version.

  • Device type.

  • Operating system.

  • Referring website or page.

  • Pages viewed.

  • Date and time of access.

  • Website interactions and navigation activity.

  • Approximate geographic location derived from an IP address.

  • Cookie identifiers, advertising identifiers, and similar technology identifiers.

  • Information about how visitors use and interact with our website.

​

Information From Third Parties We may receive information from third parties when you interact with our business through other
channels, including service providers, analytics providers, advertising platforms, social-media platforms, referral sources, property-management platforms, or other linked services.


2. How We Use Personal Information

  • We may use personal information to:

  • Respond to inquiries, messages, and consultation requests.

  • Evaluate your property-management needs.

  • Provide information about our services.

  • Communicate with you regarding your property, inquiry, or requested services.

  • Contact you by email, telephone, or text message when appropriate.

  • Operate, maintain, administer, and improve our website.

  • Process and manage website forms and submissions.

  • Understand how visitors use our website.

  • Measure website traffic, performance, engagement, and marketing effectiveness.

  • Improve our advertising and marketing efforts.

  • Send service-related communications.

  • Send marketing communications where permitted by law.

  • Maintain security and prevent fraud, misuse, unauthorized activity, or abuse.

  • Troubleshoot technical or operational problems.

  • Protect our business, property, rights, customers, users, and others.

  • Maintain appropriate business and administrative records.

  • Comply with legal, regulatory, contractual, and professional obligations.

  • Respond to lawful governmental, regulatory, or legal requests.

​

If you provide us with a telephone number, we may use that number to communicate with you regarding your inquiry, services, property, or other business-related matters. Marketing text messages, if offered, will be sent only with any consent required by applicable
law. Consent to receive marketing communications is not a condition of purchasing or receiving property-management services. You may opt out of marketing emails by using the unsubscribe option included in the communication or by contacting us.


3. Website Hosting and Forms
Our website is built and hosted using Wix and may use Wix tools and services to operate the website, host content, process forms, maintain website functionality, analyze website performance, and support communications. Information submitted through our website forms may be processed or stored through Wix or through other service providers we use to manage website inquiries, communications, customer
relationships, marketing, or business operations. These providers may process information on our behalf according to their own privacy practices,
contractual obligations, and applicable law.


4. Cookies, Analytics, and Advertising Technologies

  • Our website may use cookies, pixels, tags, scripts, local storage, software development tools, and similar technologies. Some of these technologies are necessary for the website to function properly. Others may be used to:

  • Remember visitor preferences.

  • Understand website traffic and visitor behavior.

  • Analyze website performance.

  • Improve website functionality and visitor experience.

  • Measure inquiries and conversions.

  • Evaluate marketing effectiveness.

  • Support advertising and remarketing activities.

​

We may use analytics, advertising, and website-management technologies provided by Wix and other providers, which may include services such as:

  • Wix Analytics.

  • Google Analytics.

  • Google Ads and conversion tracking.

  • Google Tag Manager.

  • Meta technologies, including Meta Pixel.

  • Other analytics, advertising, CRM, communication, or marketing technologies.

  • The specific technologies used on our website may change over time.

These third-party providers may collect information about your browser, device, website activity, interactions, and identifiers through cookies or similar technologies according to their own privacy policies. Where required by applicable law, non-essential cookies and similar technologies will be activated only after you make an appropriate selection through our cookie-consent tool. You may also be able to control or disable cookies through your browser settings. Disabling cookies may affect the functionality or performance of certain website features.


5. How We Disclose Personal Information We may disclose personal information in the following circumstances:
Service Providers We may share information with companies and service providers that assist us with:

  • Website hosting and operation.

  • Website forms.

  • Analytics.

  • Advertising.

  • Marketing.

  • Email and communications.

  • Customer relationship management.

  • Property-management technology.

  • Scheduling.

  • Data storage.

  • Security.

  • Professional services.

  • Other legitimate business operations.

​

These providers may process information on our behalf or as otherwise permitted by applicable law.Business and Professional Partners We may disclose information to contractors, vendors, service professionals, consultants, attorneys, accountants, insurance professionals, or other business partners when reasonably necessary to respond to your request, evaluate or provide services, conduct business operations, or protect our interests. Legal and Safety Purposes We may disclose personal information if we reasonably believe disclosure is necessary or appropriate to: Comply with applicable law or regulation.

 

Respond to a subpoena, court order, governmental request, or legal process. Protect our rights or property. Protect the safety of our customers, users, employees, contractors, or others. Investigate or prevent fraud, abuse, security incidents, or unlawful activity. Enforce applicable agreements or policies. Business Transactions Personal information may be transferred or disclosed in connection with a merger, acquisition, financing, restructuring, reorganization, sale of assets, transfer of ownership, or similar business transaction, subject to applicable legal requirements. With Your Direction or Consent We may disclose personal information when you request, direct, or otherwise authorize us to do so.


6. Sale, Sharing, and Targeted Advertising
We do not sell personal information for monetary consideration. Certain privacy laws may define the terms “sale,” “sharing,” or “targeted advertising” broadly enough to include some uses of advertising, analytics, cookies, or similar technologies. If our activities are considered a sale, sharing, or targeted advertising activity under a law that applies to you and to First Action Property Management LLC, we will provide any notices, consent mechanisms, or opt-out choices required by applicable law.


7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for

  • which it was collected or otherwise processed.

  • These purposes may include:

  • Responding to inquiries.

  • Providing or evaluating services.

  • Maintaining business and communication records.

  • Managing our professional relationships.

  • Meeting legal, regulatory, tax, accounting, insurance, or contractual obligations.

  • Resolving disputes.

  • Preventing fraud or misuse.

  • Protecting our legal and legitimate business interests.

  • Retention periods may vary depending on the type of information, the nature of our relationship with you, and the reason the information was collected.

​

8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission, Internet communication, or electronic storage is completely secure. Accordingly, while we take reasonable steps to protect personal information, we cannot guarantee absolute security.


9. Your Privacy Choices and Rights
Depending on where you live and the law that applies, you may have certain privacy rights

  • regarding your personal information.

  • These rights may include the right to:

  • Request access to certain personal information.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request a copy of certain information.

  • Object to or restrict certain processing.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain targeted advertising, sale, or sharing activities where applicable.

  • Not all rights apply in all circumstances, and certain exceptions may apply.

  • To submit a privacy request, contact us at:

  • fapmgmt@gmail.com

  • Please use the subject line:

  • Privacy Request

We may request reasonable information to verify your identity and protect personal information from unauthorized disclosure before completing a request. We will not discriminate against you for exercising a privacy right available to you under applicable law.


10. Marketing and Communication Preferences

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us. If we offer marketing text-message communications, instructions for opting out will be provided as required by applicable law. Service-related, transactional, legal, or operational communications may not be subject to marketing opt-out requests where those communications are necessary for an existing relationship, transaction, legal obligation, or requested service.


11. Cookie Choices
Where available, you may manage certain cookie preferences using the cookie-consent tool displayed on our website. You may also control cookies through your browser or device settings. Some cookies that are strictly necessary for website functionality may not be disabled through the website's cookie-consent tool.


12. Third-Party Websites and Services

  • Our website may contain links to websites, platforms, applications, portals, or services operated

  • by third parties.

  • These may include:

  • Social-media platforms.

  • WhatsApp or other communication services.

  • Property-management platforms.

  • Owner or resident portals.

  • Applicant or tenant-screening platforms.

  • Vacation-rental platforms.

  • Booking platforms.

  • Payment services.

  • Scheduling tools.

  • Maps or location services.

  • Other websites or services related to our business.

  • We do not control the privacy, security, or data-handling practices of those third parties.

  • This Privacy Policy does not apply to information collected directly by third-party services.

We encourage you to review the privacy policy and terms of any third-party service before providing personal information.


13. Children's Privacy
Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13 through our public website. If you believe that a child under 13 has submitted personal information to us through the website, please contact us so that we can review the situation and take appropriate action.


14. International Visitors

First Action Property Management LLC is based in Florida, United States. If you access our website from outside the United States, information you provide may be transferred to, stored in, or processed in the United States or in other locations where our service providers operate. Privacy and data-protection laws in those locations may differ from the laws in your country or jurisdiction. Where required by applicable law, we will take reasonable measures regarding international processing or transfers of personal information.


15. Do Not Track and Browser Privacy Signals

Some browsers and devices offer “Do Not Track” settings or other privacy preference signals.Because standards and legal requirements relating to these signals continue to evolve, ourwebsite may not respond uniformly to all browser-based signals.Where applicable law requires us to recognize a legally valid opt-out preference signal, we willtake reasonable steps to honor that requirement.


16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices.

  • Our website.

  • Our services.

  • Technology.

  • Third-party providers.

  • Legal or regulatory requirements.

  • The updated Privacy Policy will be posted on this page with a revised effective date.

  • If changes are material, we may also provide additional notice where appropriate or required by law.

  • We encourage visitors to review this Privacy Policy periodically.


17. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a
privacy request, please contact:

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